Real-time audio visual support
DESCRIPTION
With the AlphaEye, the crew onboard can call through a dedicated (satellite, 3G or 4G) communication link directly with the expert in the Alphatron Marine office and let us experience through live audio and visual contact the issues they are facing. Even in such a specialized and customized environment onboard, error analysis and problem solving can now be achieved in a matter of minutes. This unique remote support makes adjusting or replacing components just that easy and with the fault-finding completed, necessary parts can be arranged to be ready in the next port of call.
Cost savings through
Quality assurance through
DOCUMENTS
Brochures
920-Service AM AlphaEye – Brochure